Returns & Refunds At Favor-it!, customer satisfaction is our top priority! If you are not happy with your non-personalized merchandise, please contact us within 7 days of receipt of your shipment. We will gladly allow you to exchange your purchase for something else or issue you or refund. Please note that shipping charges will not be refunded should you choose to return your non-personalized merchandise.
We are unable to accept returns on any personalized items, however. We customize our favors and gifts in accordance with the name, spelling, gender and design choices that you specify. Please review your order carefully prior to submitting it to in order to ensure that you get exactly what you want.